Questions
Questions before you book
What happens at a first visit?
You start with a skin analysis: your routine, how your skin behaves and a look under the lamp. We fill in your card, then do a custom facial planned from it. Plan on 80 minutes.
How long does a visit take?
The skin analysis alone is 30 minutes. An express facial is 30 minutes, a custom facial 50 and an extended facial 75. Every service on the menu lists its own time.
How often should I come?
Many clients come every four to six weeks. We set the pace with you at the end of each visit and write it on your card.
Do I need a consultation first?
Yes, once, before a peel, dermaplaning or a custom facial. For a first visit it is the first 30 minutes. If you come back after a long break, we start with a short check of your card.
Can I come straight from work?
Yes. Makeup is fine; we cleanse first. Evening visits run until 8 p.m. Tuesday to Friday, and the last appointment is at 6:30 p.m.
Can I come in with a breakout?
Yes. Tell us when you book. We may suggest a calmer visit or another day, and we'll say why.
What should I do before and after a visit?
At booking we tell you if a product should be paused, such as an exfoliating one, and what to bring. Afterward we go over your routine and what to avoid for a day or two. Our guidance is general, and we confirm it with you.
Who should ask a doctor first?
If you are pregnant, use a prescription skin medicine or have a skin condition a doctor is managing, ask your doctor before you book a peel or LED. Tell us at booking so we can plan around it.
What do you do when you suggest a dermatologist?
We say so at the visit and write down why on your card. We don't diagnose, and we don't promise that a facial will change a skin condition. If your doctor agrees, we can still see you for calmer visits while you wait for an appointment.
Which of you do I book with?
Either. Munira and Reena use the same card and the same notes, so a visit with one picks up where the last one left off. You can book with a named person on the booking page.
How does pricing work?
Prices aren't printed on this site. They depend on the service, its length and any add-ons, and the booking page shows them when you choose a service, before you confirm.
How do deposits and cancellations work?
A card holds a first visit and any peel, and the deposit goes toward your service. Please give 24 hours' notice to move or cancel.
Book a skin analysis
Choose a time on the booking page, or send a message and we'll reply by text or email.